Manager, Quality Control and Analytical Chemistry Services

US-NC-High Point
High Point
Job ID


Kao Specialties Americas (KSA) is a wholly owned subsidiary of Kao Corporation, Tokyo, Japan. Kao Corporation is a global company that develops, manufactures and markets personal hygiene, laundry, food, cosmetic, and specialty chemical products. The majority of the global product lines are based on surface-active agents or “surfactant” chemistries. KSA is a specialty chemicals manufacturing company with three major business segments (1) Oleo Chemicals, (2) Performance Chemicals and (3) Specialty Chemicals including Imaging Materials and Aroma Chemicals.

The facility is located in High Point, NC on approximately 60 acres. Kao Specialties Americas LLC conducts its daily operations in accordance with The Kao Way and principles of the Kao's Business Conduct Guidelines. Moreover, we support the commitment of the Kao Group to manufacture and market quality products while always embracing the corporate culture of Yoki-Monozukuri.

KSA is currently recruiting for a Manager, Quality Control and Analytical Services. This is a challenging laboratory management position in a large chemical processing facility.


This position manages the Quality Control Department and the Analytical Services group. The Quality Control  Department  provides  analytical services to manufacturing and is responsible for analyzing and approving all raw materials, intermediates and finished goods. The Analytical Services group is responsible for methods development and providing analytical services to the R&D and Sales groups.

Essential duties include:

  • Staff, organize and manage a quality control laboratory operating on a 24/7 basis
  • Responsibility for environmental compliance, safety, quality, productivity, personnel management, budgeting and management systems.
  • Sets departmental goals and targets, manages and reviews subordinates and interfaces with other technical disciplines
  • Manages process optimization program that includes continual improvement programs for analyses, human capital development and management systems.
  • Lead, organize and maintain all department and laboratory processes, procedures and administrative duties
  • Investigate and troubleshoot issues with scientific laboratory equipment
  • Function as the primary point of contact with internal and external customers
  • Responsible for product quality, non-conforming product investigation and addressing non-conforming product utilizing the corrective and preventive action system.
  • Manages department meet departmental goals for productivity, financial objectives, capital expenses, etc.
  • Responsible for managing a team of 10+ professionals
  • Responsible for all administrative (Scheduling, hiring, etc.) and budget issues (budgeting, spending authorization, etc.)
  • Responsible for analytical methods development and instrumentation needs


Candidates for this position must have:

  • Ph.D in Chemistry (Organic chemistry preferred) with 5 yrs experience in chemical manufacturing laboratory
  • Or MS in chemistry (organic chemistry preferred) with 10 yrs experience in chemical manufacturing laboratory
  • Experience in applicable laboratory statistics, and quality systems desired
  • Experience in managing teams required
  • Experience in Analytical chemistry is a plus
  • Demonstrated experience writing and managing laboratory processes and procedures
  • Demonstrated experience responding to internal and external customer requests,
  • Well organized, with excellent people and communication skills

The ideal candidate would also have the following skills:

  • Previous management of a scientific laboratory and personnel
  • Knowledge of Good Laboratory Practices (GLP)
  • Knowledge of ISO9001 certification requirements

KSA offers a competitive compensation and benefits package to include medical, dental, life insurance, savings plan and pension. http://chemical.kao.com/us/

KSA is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, religion, national origin, marital status, age, disability, veteran status, or any other protected status.


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