Kao

  • Internship - Information Systems

    Job Location US-OH-Cincinnati
    Office
    Cincinnati (Spring Grove Avenue)
    Job ID
    2018-3644
  • Overview

    In this full-time Fall internship, you will join the Infrastructure & Operations Management team to support the company on all infracturure fronts. You will excel in this role by having previous experience working in a team-oriented, collaborative environment. 

    Responsibilities

    • Perform desktop migrations and troubleshoot issues related to these updates 
    • Diagnose hardware, software, and operator problems and take remedial actions or recommend procedural changes. 
    • Research and resolve complex problems that other Help Desk associates have been unable to resolve 
    • Update Active Directory for computer accounts, user accounts, distribution lists and security groups 
    • Maintain accurate and timely inventory of all hardware within the defined inventory system 
    • Provide technical recommendations and guidance to customers and junior desktop engineers 
    • Develop and maintain training materials 
    • Administer all desktop and network printers and print servers. 
    • Experience with Windows Automation. 
    • Experience with VB and Power Shell Scripting. 

    Qualifications

    • Must be currently enrolled in a bachelor’s degree program that is Information Systems related.
    • Must be able to  work 40 hours per week,  for a minimum of a semester.
    • Prior internship experience is a plus, but not required
    • Strong, effective communication skills
    • Ability to manage time and prioritize effectively is critical

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